Technical Support

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URGENT - Technical Specialist - 12 Months - Temp - London

Position: Technical Support Representative Location: London Duration: 12 months As a Technical Support Representative, you will work closely with partners to facilitate their engagement in new initiatives. From early piloting to wide-scale deployment, you will oversee the technical execution and business operation of our partnerships. You're able to balance business and partner needs with technical constraints. Entrepreneurial and detail-oriented, you are motivated by bringing new products and technologies to market and to our partners. Minimum Qualifications: - BA/BS Degree in Computer Science or related technical field or equivalent practical experience. - Strong Partner Management / Customer Support background (ideally within the payment or product retail industry) - Passion for Technology Preferred Qualifications: - Min 2 years of hands-on experience in internet products and technologies. - Solid experience planning for and managing several large-scale, interrelated, complex technical projects and coordinating project team members to deliver quality results within the project deadlines. - Familiar with mobile technologies particularly Android. - Understanding of or experience with coding in Java (Android) or Python and experience with internet technologies, e.g. HTTP, REST APIs - Experience in software QA a plus - Excellent analytical and business skills. - Fluent in English (another language a plus not essential - French, Italian, German, Polish) Responsibilities: - Perform implementation reviews, troubleshooting and ensure the prompt and proper resolution of technical challenges. - Guarantee the technical aspects of a partner's integration (both new and ongoing) by providing necessary documentation and technical guidance. - Program manage technical aspects of the partner integrations

URGENT - Technical Specialist - 12 Months - Temp - London